yesbet Terms and Conditions

Section 1

These Terms and Conditions ("Terms") apply to the yesbet platform and all services associated with it. "Platform" refers to the yesbetcasino.cam website and any connected mobile applications. "Member" refers to any person registered on this platform. "Services" refers to casino gaming, sports betting, live dealer games, and other entertainment activities.

1.1 Acceptance of Terms

By creating an account on yesbet, accessing the platform, or using any of its services, you are legally bound by these Terms. If you disagree with any part of these Terms, you should not use the platform.

1.2 Changes to Terms

yesbet reserves the right to update these Terms at any time. Updated terms take effect as soon as they are published on the platform. It is the member's responsibility to review this page regularly. For significant changes, a notification may be sent to the registered email address, though this is not mandatory.

Section 2

2.1 Registration Process

To become a member of yesbet, you must complete registration with accurate and complete information. The name, date of birth, mobile number, and email address provided at registration must be correct. Providing false or misleading information will result in account cancellation and deposited funds may be withheld.

2.2 One Member, One Account

Each individual may operate only one account. If the same person opens multiple accounts, all accounts will be closed and the associated balances and bonuses may be forfeited. Creating multiple accounts from the same device, IP address, or payment method is prohibited.

2.3 Identity Verification (KYC)

yesbet may at any time request members to submit documents for identity verification. Copies of a national ID card or passport, proof of address, and proof of ownership of a payment method may be required. If verification is not completed within the specified time, the withdrawal process may be put on hold.

2.4 Account Security

Member login credentials (username and password) must be kept strictly confidential. Access to the account must not be given to third parties. If unauthorised access is suspected, the support team must be notified immediately.

Section 3

To participate on yesbet, a member must be at least 21 (twenty-one) years of age. This is strictly enforced. Registration by anyone under 21 is completely prohibited. If verification reveals that a member is below the required age, their account will be closed immediately.

3.1 Geographic Eligibility

This platform is operated for members in Bangladesh. It is the member's own responsibility to comply with the laws of their country. If online gaming is against applicable law in a particular region, the service should not be used from there.

3.2 Restrictions Based on Professional Affiliation

Employees, partners, or immediate family members of yesbet are generally not permitted to participate in the platform's betting and gaming services. Specific guidance on this matter will be communicated separately to those concerned.

Section 4

4.1 Deposit Methods and Minimum Amount

Deposits on yesbet can currently be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳100. Deposits are generally processed quickly and added to the account. Once a deposit is completed, it cannot be reversed.

4.2 Withdrawal Methods and Timeframe

The same methods apply for withdrawals — bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes, though the time may increase if identity verification or additional security review is required.

4.3 Withdrawal Conditions

To make a withdrawal, the wagering requirements of any applicable bonus must be met. If the wagering on any active bonus is incomplete, the withdrawal request will be held. A member may cancel the bonus and proceed with the withdrawal, but in that case all winnings earned from the bonus will be deducted.

4.4 Suspicious Transactions

yesbet reserves the right to review any suspicious or unusual transactions. Additional documents may be requested if necessary, and transactions may be temporarily suspended.

Section 5

yesbet offers bonuses and promotional offers to members from time to time. Each bonus has its own terms and conditions, which must be followed.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for the bonus is 25 times the bonus amount. For example, depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; to withdraw this bonus, bets of ৳1,200 × 25 = ৳30,000 must be placed.

5.2 General Bonus Terms

• Each bonus may only be claimed once (unless stated otherwise in the offer).
• A bonus may always be applicable only to specific games or betting categories.
• Funds earned from a bonus cannot be withdrawn until the wagering requirement is fully met.
• It may not be possible to have multiple bonuses active at the same time.
• If a member is found to be involved in bonus abuse, the bonus may be cancelled and the account suspended.

5.3 Right to Withdraw Bonuses

yesbet reserves the right to change or cancel any bonus offer without prior notice. For bonuses already active, members will be informed as early as reasonably possible.

Section 6

6.1 Game Operation

All games on yesbet are powered by software from recognised game providers. Game outcomes are determined through a Random Number Generator (RNG) or live dealers. RTP and volatility information for each game is available in the games section.

6.2 Betting Limits

Minimum and maximum bet amounts are set for each game and betting market. These limits are clearly displayed in the game interface. yesbet reserves the right to change betting limits under special circumstances.

6.3 System Errors

Results of games that take place due to a software or server error may be voided. In such situations, yesbet's decision will be considered final and the bet amount will be refunded where applicable.

6.4 Sports Betting Rules

For sports betting, the odds and betting market terms provided by yesbet apply. If a match is cancelled or abandoned, the bet amount is generally refunded. In multi-bets, if any single selection fails, the entire bet may be lost.

Section 7

The following activities are strictly prohibited on the yesbet platform. Violating these rules will result in permanent account closure and legal action may be taken.

• Registering with a fake or false identity.
• Operating multiple accounts or using a third party's account.
• Placing strategic or coordinated bets with the intent to abuse bonuses (bonus abuse or arbitrage).
• Playing games using automated software, bots, or scripts.
• Attempting to manipulate the platform's software or systems.
• Using the platform for money laundering or illegal financial activities.
• Harassing or defrauding other members.
• Behaving abusively or inappropriately toward the support team.

Section 8

8.1 Action by yesbet

yesbet may temporarily suspend or permanently close any account without prior notice in the following circumstances: breach of terms and conditions; failure to complete identity verification; suspicious financial activity; or prolonged account inactivity.

8.2 Member's Own Request for Closure

A member who wishes to voluntarily close their account may do so by contacting the support team. All pending withdrawals must be completed before the account is closed. A specific process must be followed to recover any balance remaining in a closed account.

8.3 Appeal for Suspended Account

If a member believes their account has been suspended unfairly, they may appeal through the support team. The appeal will be reviewed properly and the decision will be communicated in writing.

Section 9

yesbet firmly believes that gaming is a form of entertainment, not a source of harm. To this end, we have provided a number of tools and support measures for members. Reading the Responsible Gaming Guidelines will help you manage your gaming habits in a healthy way.

9.1 Setting Limits

Members may set daily, weekly, or monthly deposit limits, loss limits, and session limits on their account. Once these limits are in effect, they cannot be changed before a specified period has passed.

9.2 Self-Exclusion

A member who wishes to stay away from the platform for a set period may request self-exclusion. While self-exclusion is active, the member will not be able to access the platform and will not receive any promotional messages.

9.3 Age Verification and Protection of Minors

Keeping those under 21 away from this platform is part of a member's family responsibility. Our advice to guardians — use parental control software on your device and keep account details secure.

Section 10

yesbet places the highest importance on protecting your personal information. Full details of how we collect, store, and use data are available in our Privacy Policy. The Privacy Policy applies alongside these Terms and both are considered complementary to each other.

10.1 Data Protection

Members' personal and financial information is kept secure through SSL encryption and other security technologies. Information is not sold or shared with third parties, though it may be shared to a limited extent when required by law or for security purposes.

10.2 Cookies & Tracking

Our platform uses cookies to improve the user experience. Cookies can be disabled in browser settings, though this may limit some platform functionality.

Section 11

The yesbet platform is provided on an "as is" basis. We cannot guarantee uninterrupted service free of technical issues. yesbet's liability is limited in the following circumstances.

• A game being interrupted mid-session due to loss of internet connection.
• Delays caused by issues with third-party software or payment gateways.
• Service disruptions caused by natural disasters or government directives.
• Account information being compromised due to a member's own negligence.

11.1 Limitation of Compensation

yesbet's liability shall not exceed the amount of the transaction in question under any circumstances. We are not liable for indirect or incidental losses.

11.2 Third-Party Services

Our platform includes services from game providers, payment providers, and other third parties. yesbet is not responsible for their actions or failures. However, we always take care to select quality partners.

Section 12

If you have any questions or complaints about these terms, please contact our support team. yesbet provides support in Bengali and English 24/7 via live chat and email. For common questions, you can visit our FAQ section, where answers to the most frequently asked questions are available.

12.1 Dispute Resolution

To raise a dispute or complaint, please contact our support team first. We review every complaint in good faith and work to provide an appropriate resolution. If you are not satisfied with the support team's decision, you may request a review at a higher level.

12.2 Applicable Law

These terms and the member's relationship with yesbet shall be governed by applicable law. If any provision is declared invalid by a court, the remaining provisions shall continue to be in effect.

12.3 Entire Agreement

These terms, together with the attached privacy policy, bonus terms, and game-specific rules, form the entire agreement between yesbet and the member. This document takes precedence over any prior oral or written understanding.